Designing digital services around users’ needs
This workshop will focus on how the NHS and social care can use the principles of user-centred design to create digital services that transform people's outcomes and experience of health and social care.
Who should attend
Health and social care professionals, patient representatives, and designers who are interested in how to create digitally-led services that improve health and care services for users.
What you'll gain from the workshop
Lessons from digital health projects
You'll hear from a number of digital health service projects who will share the success factors needed to develop user-centred digital services:
NHS.UK on designing digital services for an audience of everyone
HealthUnlocked will share their experience of creating a social network for health
Best Beginnings Baby Buddy app on designing a digital service in collaboration with experts and users, particularly those least likely to engage with traditional forms of health information
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